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How do I place an order?

Placing an order with Island Watch is simple.  If you are paying by credit card, simply click 'Add to Cart' on the bottom of the product description, then proceed to checkout. Our payment gateway is encrypted with 128 bit SSL to ensure all of your information is secure.

Island Watch accepts the following methods of payment. Paypal, Visa, MasterCard, American Express, and Discover. You may also send a Postal or Bank money order or certified check.

 

If you prefer to pay by check or money order, please call us at 516-769-2112 or e-mail and we will reserve your watch for you while the check clears. Please make out all checks/money orders to:

 

Island Watch

223 Wall Street, Suite 298

Huntington, NY 11743

(note this address is for mail only - it is not a storefront)

 

How long will it take before I receive my order?
All orders are generally shipped within 48 hours.  Shipping in the United States is by United States Postal Service Priority mail, which is a 2 to 3 day delivery.

Shipping to countries other than the US is by Global Express Mail, which takes 4 to 6 business days to arrive at the destination country's post office. Shipment time from the destination post office to the buyer is not guaranteed and is dependent upon the destination country's policies and import procedures. International buyers are responsible for all importation duties and taxes.

 

How much will shipping and handling cost?

Shipping and handling within the US starts at $9.05 and goes up from there. Shipping to countries other than the US starts at $21.00 for one watch, and increases from there depending on the country of delivery.

 

What is your return/refund policy?

For our complete policy on returns, please click here. 

What do I do if my watch needs servicing?

In the event that your watch needs servicing, contact us so we may give you the address of the product's service center.

sales@longislandwatch.com

 

Do you have a store where I can see your products first hand?

Island Watch is an internet only business. The address given above is for returns only - this is not a storefront.

 

Do you stock all of the items on your website?

We stock inventory on everything we sell, except for Tourbillon watches. Our site is inventory controlled. This means you can not order something not in stock. If an item is not in stock, you will be notified when you click 'Add to Cart', and you will get the option to backorder the item.

 

Do you sell to countries other than the US?

Yes, we ship worldwide to all countries except Nigeria and Indonesia.


 

 

         
Contact Island Watch at sales@longislandwatch.com or call 516.769.2112