Disappointed With Purchase and Customer Service ..
July 1, 2019
Marc P Pascucci from Boston, MA United States
I purchased this watch because it was supposed have a 47mm case as advertised on your website, it did not. I just looked at your website and the watch is not offered anymore.
Then I returned the watch to you and I was told by Marc Frankel that the watch was 47mm and I would not get a full refund because of a tag that was on the clasp that came off came when I tried the watch on.
I was surprised by this because I bought a Citizen Eco-drive Sport Watch with Stainless Steel Bracelet #AW1520-51E from Marc in 2017 and the customer service was excellent.
I will not be purchasing another watch from Long Island Watch ever again and I will tell people who ask me where I got my Citizens (And I get asked all the time) to purchase it somewhere else.