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Wrong size |
July 3, 2020 |
| Reviewer:
Mike Cashe from Tucson, AZ United States
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This is a very well made strap. However, I ordered a 20mm and the factory label did call the strap a 20mm, it was in fact a 21mm and was embossed 21mm. Marc was excellent in his responsiveness. Though they were out of the correct strap and was quickly helped in locating an alternative. The replacement was shipped right away and when I asked about returning the original Marc told me to keep it. I could not have asked for better service. The error was made at the manufacturer and Long Island Watch did everything to help.
Thank You!
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